Privacy Policy

Introduction:

[FMCD and Lubex Africa] (the “Company”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and protect your personal data. By using our services or providing us with your personal data, you agree to the terms of this privacy policy.

Collection of Personal Data:

We may collect personal data from you in various ways, including but not limited to:

• When you visit our website or use our services
• When you register an account with us
• When you contact us with inquiries or support requests
• When you participate in surveys or promotional activities

The types of personal data we may collect include:

• Contact information such as your name, email address, phone number, and mailing address
• Account information such as your username and password
• Payment information such as your credit card details or bank account information
• Demographic information such as your age, gender, and location
• Usage information such as your IP address, browser type, and device information

Use of Personal Data:

We may use your personal data for the following purposes:

• To provide and improve our services
• To process your orders and payments
• To communicate with you regarding our services or promotional activities
• To respond to your inquiries or support requests
• To conduct research and analysis to improve our services
• To comply with legal obligations

Disclosure of Personal Data:

We may share your personal data with third parties in the following circumstances:

• With our service providers who assist us in providing our services
• With our business partners who offer complementary products or services
• With law enforcement or other government authorities to comply with legal obligations or protect our rights and property
• In connection with a merger, acquisition, or sale of our assets

Data Security:

We take reasonable measures to protect your personal data from unauthorized access, disclosure, or misuse. However, please note that no data transmission or storage system is 100% secure, and we cannot guarantee the security of your personal data.

Data Retention:

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

Your Rights:

You have the following rights with respect to your personal data:

• The right to access and receive a copy of your personal data
• The right to rectify or update your personal data
• The right to erase your personal data in certain circumstances
• The right to restrict the processing of your personal data in certain circumstances
• The right to object to the processing of your personal data in certain circumstances
• The right to withdraw your consent to the processing of your personal data at any time

To exercise your rights, please contact us using the contact information provided below.

Updates to this Privacy Policy:

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this privacy policy periodically for any updates.

Contact Us:

If you have any questions or concerns about this privacy policy, please contact us at AO: +244 935 581 709 or on info@lubexafrica.com